Cookies Policy
Learn about how we use cookies and similar technologies to provide you with the best experience on our memorial platform.
Last Updated: December 2024
This Cookies Policy explains how Trailstone uses cookies and similar technologies when you visit our website and use our memorial platform. By using our services, you consent to our use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and more useful to you.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
- Authentication and login sessions
- Security and fraud prevention
- Basic website functionality
- Form data preservation
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Website usage analytics
- Page load times and performance
- Error tracking and debugging
- User behavior patterns
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Language and region preferences
- Theme and display settings
- Memorial customization preferences
- User interface preferences
Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
- Advertising effectiveness measurement
- Targeted advertising (with consent)
- Social media integration
- Marketing campaign tracking
Specific Cookies We Use
Our Own Cookies
- trailstone_session: Maintains your login session and preferences
- trailstone_theme: Remembers your chosen memorial theme
- trailstone_language: Stores your language preference
- trailstone_consent: Records your cookie consent preferences
Third-Party Cookies
- Google Analytics: Website usage analytics and performance monitoring
- Stripe: Secure payment processing and fraud prevention
- Vercel: Website hosting and performance optimization
- Social Media: Integration with social platforms (when used)
How We Use Cookies
- Provide and maintain our memorial platform services
- Remember your preferences and settings
- Analyze website usage to improve our services
- Ensure secure authentication and prevent fraud
- Personalize your experience and content
- Process payments securely
- Provide customer support and troubleshooting
- Comply with legal and regulatory requirements
Cookie Duration
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you browse our website.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits.
Third-Party Cookies
The duration of third-party cookies is determined by the respective third-party providers and may vary.
Managing Your Cookie Preferences
Browser Settings
You can control and manage cookies through your browser settings:
- Block all cookies or specific types of cookies
- Delete existing cookies
- Set preferences for future cookies
- Receive notifications when cookies are set
Our Cookie Consent
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Customize your cookie preferences
- Reject non-essential cookies
- Learn more about our cookie usage
Opt-Out Options
You can opt out of certain types of cookies:
- Marketing and advertising cookies
- Analytics cookies (with some limitations)
- Third-party tracking cookies
- Social media integration cookies
Impact of Disabling Cookies
While you can disable cookies, please note that doing so may affect your experience on our website:
- You may need to log in repeatedly
- Some features may not work properly
- Your preferences may not be saved
- Website performance may be affected
- Security features may be limited
- Personalization features may not work
Do Not Track
Some browsers include a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. We respect your privacy preferences and will not track your activity when you have enabled this feature.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 through cookies or any other means. If you believe we have collected information from a child under 13, please contact us immediately.
International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.
Updates to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about our use of cookies or this Cookies Policy, please contact us:
Email: privacy@trailstone.com
Phone: 1-800-TRAILSTONE
Address: Trailstone Privacy Team